… Typically, a Wiki website (referred to simply as a Wiki) is customized for a specific project such as a product manual or a report. Employees can organize, cross-link and hyperlink content, post comments or simply view a project in progress. The Wiki converts text entries into Web pages and requires no programming skills, so people usually don’t have to take any special training to use one…. A Wiki “was the best way not only to disseminate information but to allow developers to interact and provide input” between offices in California, British Columbia and Sweden, president Erik Lagerway says…. Wiki software … “cuts down on tools such as an HTML editor, an FTP client or e-mail programs that we have to use in order to be able to accomplish an interactive type of scenario with other [software] developers. It’s a huge time saver.”In addition to running an employees-only Wiki that is protected by a firewall, Xten used a Wiki platform to beta test its latest VoIP software product, eyeBeam. The code was made available to potential customers such as large telcos and cable carriers, who explored it and published feedback to the Wiki.”Testers can download the code or upload a fix to it. It’s a great interactive forum for building software,” Mr. Lagerway said. …

» lees het hele artikel: Wiki software provides free shortcut to cost savings [Bron: Globeandmail.com]