Think managing your e-mail has gotten more difficult the last few years? Imagine the challenges facing your employer. Not only does it need to retain just about every message you and your colleagues ever sent, but it has to know where those messages are and what they say. …..Why has managing documents and e-mail in a corporation gotten so complicated, so fast? In Jenkins’ view, regulators are demanding more and more accountability simply because they can: “The combination of 9/11 and Enron both happening within months of each other completely changed the environment. ‘Who wrote the e-mail?’ ‘Who destroyed the e-mail?’ ‘Why didn’t I get the e-mail?’ Those are the watchwords of our society now.”